Ever wondered how you can let your customers upload files when they place an order?
Whether you sell t-shirts with custom designs, personalized mugs, or documents for printing services, adding a WooCommerce upload file option can be a game-changer. It saves time, avoids confusion, and makes the shopping experience more streamlined.
I’m here to walk you through the entire process of setting up the file upload WooCommerce feature in your store using a plugin by Extendons. This plugin is super beginner-friendly, so don’t worry—no coding needed!
Why You Need File Uploads on WooCommerce
Before jumping into the how-to, let’s quickly talk about the why.
When you offer customizable products, it’s important to allow your customers to upload their own files—like images, logos, or documents—so you can personalize the product just the way they want.
Here’s why the WooCommerce upload file feature is so useful:
- No more back-and-forth emails
- Prevents order mistakes
- Streamlines custom orders
- Makes your store more professional
And the plugin we’re using today does all this and more.
What Is the File Uploader for WooCommerce Plugin by Extendons?
This plugin adds a clean and easy-to-use file upload WooCommerce feature right onto your product, cart, and checkout pages.
Key Highlights:
- Upload files directly on product, cart, and checkout pages
- Customers can preview, modify, or delete files
- Admins can approve/reject uploads and notify customers
- Allows charging a fee per file upload
- Restrict uploads by file type, size, user role, product, or category
Basically, it’s built to make the entire customization and upload process as smooth as possible for both customers and store owners.
Step-by-Step Guide to Set Up WooCommerce File Upload
Here’s how I set up the plugin on my own WooCommerce store in 2025.
Step 1: Install the Plugin
- Go to your WordPress dashboard
- Navigate to Plugins > Add New
- Search for “File Uploader for WooCommerce by Extendons”
- Click Install and then Activate
That’s it. No tech wizardry required.
Step 2: Configure Basic Settings
Once the plugin is installed:
- Head over to WooCommerce > File Upload Settings
- Choose where you want the upload button to appear:
- Product Page
- Cart Page
- Checkout Page
You can even enable file upload on all three if you want to give customers more flexibility.
How to Use File Upload Features on Different Pages
Let me break down how this plugin works across various parts of your site.
1. Product Page Uploads
This is where most people want the WooCommerce upload file feature. You can let customers upload a file while choosing their product. This is perfect for personalized items.
They can:
- Preview uploaded files
- Delete or replace before checkout
- Add a note with special instructions
2. Cart Page Uploads
Maybe your customer added a product but forgot to upload a file. No worries! The plugin adds the upload option right on the cart page too.
Great for last-minute additions or files tied to multiple products.
3. Checkout Page Uploads
The final step in the buying journey. Let customers upload files during checkout, which means everything needed for the order is collected in one go.
Bonus Features That Make a Big Difference
Here’s what really sets this plugin apart:
Modify Files After Purchase
Customers can still change their uploaded files from:
- The Thank You Page
- Their Account Page > Orders
This avoids the dreaded “I uploaded the wrong file!” message.
Admin Control and Communication
As a store owner, I can:
- Approve or reject files
- Add feedback notes
- Notify customers via email
- View uploaded files in each order
Super helpful when handling bulk orders or reviewing image quality.
Set File Rules and Restrictions
I love how flexible the plugin is. I can control:
- Allowed file types (JPEG, PNG, PDF, etc.)
- Maximum file sizes
- Who can upload (based on user roles)
- Which products or categories allow uploads
Want only logged-in customers to upload? You can do that.
Charge for Uploads and Offer Discounts
Want to monetize file uploads? This plugin lets you:
- Charge a fixed fee per upload
- Or charge a percentage of the product price
- Offer discounts if needed
This works perfectly if file uploads are considered add-ons or customizations.
Customer Experience is Everything
What your customers can do with this plugin:
- Upload one or multiple files
- Preview or delete files before payment
- Attach notes with special instructions
- Edit uploads from the Thank You or Account page
This reduces confusion, avoids mistakes, and gives customers confidence in their order.
FAQs
Q: How do I let customers upload files only for certain products?
A: You can enable the file upload WooCommerce option for specific products or categories in the plugin settings.
Q: Can customers remove or replace a file after they’ve uploaded it?
A: Yes, customers can modify or replace uploaded files from the Thank You page or My Account section.
Q: Can customers be charged for the files they upload or is it free?
A: You can set a fixed price or percentage-based fee for file uploads and charge your customers accordingly.
Q: What are the file types and sizes that customers can upload?
A: You can allow specific file types like JPEG or PNG and set a maximum upload size based on the limitations of your server.
Q: Will customers get notified if their file is approved or rejected?
A: Yes, an automatic email is sent when an admin approves or rejects an uploaded file.
Final Thoughts
Adding a WooCommerce upload file feature to your online store in 2025 isn’t just a cool extra—it’s a must-have for any business offering custom products.
The file upload WooCommerce plugin by Extendons is packed with all the tools you need to make this happen effortlessly. Your customers will love the flexibility, and you’ll love how organized it makes your workflow.
If you’ve been looking to upgrade your WooCommerce store with file upload functionality, now’s the time to get started. Happy customizing!
